Image courtesy: Public Works NSW
A new update to the popular Service NSW app will now allow customers to complete transactions for their vehicles on their mobile devices.
The app’s newest feature enables customers to complete notice of disposal requests, which Minister for Finance, Services and Property Dominic Perrottet said was another example of Service NSW delivering “service excellence” for the people of NSW.
According to the NSW Department of Finance, customers with a linked MyServiceNSW account can renew their vehicle registration, receive alerts, view or pay vehicle fines, update their license details, and now complete notice of disposal requests.
It’s proven to be a popular app, as more than 750,000 customers have now signed up for a MyServiceNSW account so far. The app is also available at iTunes Store and Google Play.
Mr Perrottet said being able to complete vehicle transactions using your smartphone or tablet from your home or office is just one of many ways “we’re making it easier” for customers to interact with government.
“You can now relinquish a sold car quickly and easily before it has even reversed out of your driveway,” Mr Perrottet said.
Mr Perrottet said the government is continuing to investigate ways to make it easier for customers to complete transactions via MyServiceNSW.
“Service NSW is continuing to investigate ways to improve the licensing process to make it more convenient but – most importantly – secure,” he said.
“We’re listening to our customers’ needs and improving our services at the same time. By doing this we are moving towards a greater digital footprint which will streamline processes for customers and keep their sensitive information safe.”
Safety of sensitive information is a primary concern for both government and customers, which the NSW government wishes to secure through the upcoming launch of digital licences.
This will allow customers to be able to carry virtual licences on their phones, which the government says will further reduce the threat of mail theft
“Digital licenses will be a game changer for our citizens, offering benefits of security and convenience,” Mr Perrottet said.
